Requires Windows 7 or Later
We recommend all users to first download our demo of Data Rescue and run a scan on the problem drive. The demo will allow the user to preview the contents of the files found before making a purchase if the files are not previewable within the demo. The users will have to decide if they want to purchase the software. Note: All sales are final!
If you are happy with the results, you will select the files that you want and click on "Recover...". You will log into the software once a purchase is made and select the destination drive. Note that the destination drive cannot be the same as your source drive.
Yes, recovery is possible in these cases however typically the original filenames and folder structure will not be recoverable. This data, as well as data lost from reformatting can be found in the ‘Reconstructed Files’ folder in the results of a Deep Scan where it will be organized by file type.
A one-file recovery can only recover a single file. Meaning you can recover a single document, picture, excel sheet, etc.
Recovering a folder means you would be selecting every single file within the selected folder. If you have over 100 files selected a 1 drive recovery license would be recommended.
If you have already made a purchase of Data Rescue 6 you will only need to enter your email into the main login window. Under where it states "Please enter the email address you used when purchasing Data Rescue". Once you enter your email you will be sent a verification code that allows you to use your software recovery license.
Guide on installing and activating Data Rescue 6
We have a strict no-refund policy as stated in our Terms of Sale. This is why our demo is recommended before purchasing. The demo will allow you to preview the contents of the files found to ensure that they are not damaged and are in a complete state.
The purpose of the Data Rescue cloning function is to copy the raw data of a drive or volume to another drive or volume, so that the copy may be scanned and recovered from, reducing the wear-and-tear on the original hard drive.
If you have attached a drive with a damaged volume since you started Data Rescue, Data Rescue may not automatically notice it. Try the File > Refresh Drives List menu item. It could be possible that your drive is malfunctioning to the point where your computer is not able to talk to it at all, in which case even the device name will not appear. In this case, no software will be able to scan your device, and you will need the drive evaluated by a data recovery service provider.
The temporary storage location is a drive, or a folder on a drive, that is used during a scan to store persistent information found during a scan. Data Rescue will automatically choose the startup drive as the default location when scanning an external drive, unless there is not enough free space remaining. When scanning an internal drive, an external device like a USB or hard drive will need to be selected as the Temporary Storage Location.
requires Windows 7 or Later
Yes, recovery is possible in these cases however typically the original filenames and folder structure will not be recoverable. This data, as well as data lost from reformatting can be found in the ‘Reconstructed Files’ folder in the results of a Deep Scan where it will be organized by file type.
The temporary storage location is a drive, or a folder on a drive, that is used during a scan to store persistent information found during a scan. Data Rescue will automatically choose the startup drive as the default location when scanning an external drive, unless there is not enough free space remaining. When scanning an internal drive, an external device like a USB or hard drive will need to be selected as the Temporary Storage Location.
The purpose of the Data Rescue cloning function is to copy the raw data of a drive or volume to another drive or volume, so that the copy may be scanned and recovered from, reducing the wear-and-tear on the original hard drive.
If you have attached a drive with a damaged volume since you started Data Rescue, Data Rescue may not automatically notice it. Try the File -> Refresh Drives List menu item. It could be possible that your drive is malfunctioning to the point where your computer is not able to talk to it at all, in which case even the device name will not appear. In this case, no software will be able to scan your device, and you will need the drive evaluated by a data recovery service provider like The Data Rescue Center.
Unfortunately, we do not offer any refunds for our products. There are never any guarantees with data recovery, which is why we offer the demo version of the software. This will allow you to perform a full scan, visualize the scan results, and preview every single file. If the demo version does not allow you to open and preview the contents of your file, and only displays the file names, the full version will not work either. The Terms of Sale must be agreed to before purchasing.
Our support team would be more than happy to ensure you are using the full capabilities of the software to search for and recover your files and to resolve any issues you may be having.
requires Windows 7 or Later
Press the + button at the bottom of the software to create a custom backup set. Just pick your backup type, select your source and destination drives or folders, then hit start. You can use the Schedule tab to set it up so it backs up your PC for you at specified times or events.
If this is your first time using the software, Data Backup will prompt you upon first launch to select a default destination so that it can add the Predefined Backup Sets for your internal drive to your default destination. If you do not select a default destination, you can add one later by going to the File -> Set Default Destination dropdown menu.
If the predefined sets do not appear after choosing your default destination, or if you have deleted them and would like to re-add them, you can go to the File -> Add Predefined Set menu option. Form here you can individually select which predefined sets you would like to add for your default destination.
Yes, all mountable network volume types are supported. However, if you are backing up to a file server that does not support permissions, all resultant files in your backup will be 'owned' by the user who mounted the volume at the time of the backup.
Make sure the clone backup was done directly to your destination drive or partition on the drive, the Clone backup cannot be done to a folder. Also, ensure you have selected the correct source drive, as the destination drive will only be bootable if the source is as well.
requires Windows XP or Later
requires Windows 7, 8, and 8.1
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